Free shipping and returns

FAQs

Please read our FAQs page to find out more.

Where can buy genuine products or replacement parts?

You can buy it at our official website or contact your local dealer. EjeasMall Shop
If the official website does not have the accessories you need, you can also leave us a message.

How much does it cost for shipping?

Free shipping to most areas, Remote areas need shipping costs.
You can also choose express delivery service, which requires additional costs.

How long does it take to receive the goods after purchase?

It usually takes 7-15 days to receive the goods, and it may take longer in remote areas. If you want a faster channel (2-7 days), please contact me before placing an order, which will incur an additional charge.

What is your warranty policy?

The devices have a Warranty Period of only ONE (1) year from the date of purchase by the first consumer purchaser of this product.
More detailed return and warranty policy please read Sales and Refunds.

Can your intercom be used with other brands intercom?

Yes, You can use different models of products together, but we do not recommend this.
Due to different hardware and software and product functions, some problems may occur during use, I hope you understand that this is not a problem of the machine itself.

Didn’t find your answer?

Don't hestitate to contact us

Customer Reviews

Based on 15 reviews
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M
Matt
Great support

Had ordered two of these just over a year ago, and one of them seemed like it had a faulty battery just beyond the warranty date. Emailed customer service expecting to send it in for repair, and they sent a new replacement right away instead. Can't complain about that service, and for backing your product! Come to find out the issue was a short in the cord, and the original still works fine. Now I need another friend for the 3rd EJEAS Q7 ;)

S
S.C.
Outstanding overall, I could not be more positive. And at high speeds with half helmets.

I cannot say enough good things about this EJEAS Q7 intercom system!!!! The best of both worlds is that I could ride with a friend and have casual and random conversations throughout the day. I know many of you are familiar with motorcycle comms, but coming back after 30 years, this is just magic—the best kind of magic - the joy of the ride and brotherhood in conversation.

A
Alejandro Brenes Giro
Clip works but a bit tricky to use it.

I like it, but the clip part is not spring loaded, so it is a bit tricky to get it hook up to my clothes. It works once figured out how to clip it though.

L
Lee

This is a pretty good alternative to something like Cardo or Sena if you are on a tight budget. It will connect to bluetooth and lets you listen to your music while riding as well as have comms. Pretty nice for the price.

H
Herbert

Using them for bike rides with my wife so we can communicate easily despite ambient noise.
Connected solidly to our helmets.