Free shipping and returns

FAQs

Please read our FAQs page to find out more.

Where can buy genuine products or replacement parts?

You can buy it at our official website or contact your local dealer. EjeasMall Shop
If the official website does not have the accessories you need, you can also leave us a message.

How much does it cost for shipping?

Free shipping to most areas, Remote areas need shipping costs.
You can also choose express delivery service, which requires additional costs.

How long does it take to receive the goods after purchase?

It usually takes 7-15 days to receive the goods, and it may take longer in remote areas. If you want a faster channel (2-7 days), please contact me before placing an order, which will incur an additional charge.

What is your warranty policy?

The devices have a Warranty Period of only ONE (1) year from the date of purchase by the first consumer purchaser of this product.
More detailed return and warranty policy please read Sales and Refunds.

Can your intercom be used with other brands intercom?

Yes, You can use different models of products together, but we do not recommend this.
Due to different hardware and software and product functions, some problems may occur during use, I hope you understand that this is not a problem of the machine itself.

Didn’t find your answer?

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